• Free shipping starting from €49 **
  • Hotline +49 (0) 63 31/14 80-0 (online)
  • English
Your basket (0)
0,00 €

General Terms and Conditions

The following conditions apply to all orders for the product range on the website www.sport-tec.de. The provider and user of these T&C is Sport-Tec GmbH Physio & Fitness, owner: Manfred Motl, Lemberger Str. 255, D-66955 Pirmasens, Tel .: +49 (0) 63 31/14 80-0, fax: +49 (0) 63 31/14 80-220, email: info@sport-tec.de.

AGB und Widerrufsrecht

1. Offer / contract conclusion:

The presentation of products offered on our website merely constitutes an offer to you to make a binding purchase offer to us via the order processing system shown below. You may submit a binding offer to purchase (order) via our website's online shopping cart system. To do this, first place the items that you would like to buy in the virtual shopping cart by clicking "Add to cart". In the cart, clicking on "Next" will take you through a three-step ordering process. In the first step, you can choose if you want to place your order with or without a customer account and enter your contract data. Once you have entered your account information, clicking on "Pay now" will take you to the next step, where you can choose the payment and delivery method. Then enter "Check order information" via the button on the final order overview, where you will again be shown all contract data, the main product features, and the costs broken down in detail.

Before placing your order, you will have the opportunity to check all information again, and change anything by clicking "Change" or cancel your purchase by closing the browser window. Upon placing the order by clicking "Buy now", you have made a binding offer to us. The purchase agreement for the item or items selected by you becomes valid upon sending our order / contract confirmation to you, with which we accept your offer.

The contract is available in German and English. We will save the contract text (details of your order) upon conclusion of the contract. We will provide this to you upon written request as an electronically sent order / contract confirmation via your customer account at any time.

We reserve the right to make slight material and production-related changes to the offered products in terms of size, weight, colour, and texture, but only insofar as they are commercially available and reasonable.

2. Delivery and shipping costs:

We only deliver to the countries that are listed in our shipping costs list. We do not ship to packing stations. For shipping costs, please refer to our shipping cost statement, which can be found in the footer of our website under "Shipping costs".

For goods in stock, delivery takes place by DPD (German Parcel Service) within 2-3 business days, or via shipping (products marked with a truck) within a week. For goods not in stock, delivery is up to 4 weeks. In this case, you will be informed of the exact delivery date by email as soon as it is known. You can view the current status of the goods at any time on our website www.sport-tec.de.

3. Withdrawal / sample withdrawal form

As a consumer, you have a statutory right of withdrawal in accordance with the following withdrawal conditions. Consumer means any natural person who enters into a transaction for purposes which cannot be primarily attributed to commercial or independent professional activity.

Withdrawal conditions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days of conclusion without the need for explanation

  • on which you, or a third party representing you who is not the carrier has taken ownership of the goods, or if you have ordered a product or multiple products under a single order and the goods are or will be delivered in a total delivery
  • or
  • on which you, or a third party representing you who is not the carrier has taken ownership of the goods, or if you have ordered a product or multiple products under a single order and the goods are or will be delivered separately.

To exercise your right of withdrawal, you must inform us (Sport-Tec GmbH Physio & Fitness, owner: Manfred Motl, Lemberger Str. 255, D-66955 Pirmasens, tel.: +49 (0) 63 31/14 80-0, fax: +49 (0) 63 31/14 80-220, email: info@sport-tec.de) by means of a clear statement (e.g. a letter by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory. You can fill out and submit the sample withdrawal form or any other clear statement electronically on our website www.sport-tec.de. If you choose to make use of this option, we will provide you with immediate confirmation (e.g. by email) that we have received the cancellation.

In order to observe the deadline for cancellation, it is sufficient to send notification stating that you wish to exercise your right of withdrawal before the expiry of the cancellation period.

Consequences of cancellation

If you withdraw from this contract, we will refund all payments we received from you, including shipment costs (except for additional costs arising when you choose a way of delivery different from the most cost-efficient standard delivery offered by us) immediately and at least within fourteen days from the day we received the notification of withdrawal from this contract. We will use the same payment method for the refund that you selected in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged a fee for this refund. We may refuse to make the refund until the goods have been returned to us, or until you have provided evidence that you have shipped the goods, whichever comes first. You must ship back or deliver the goods to us immediately and in any event no later than fourteen days from the date on which you notify us that you are withdrawing from this contract. The deadline will be met if you ship the goods before the expiry of the 14-day period.

You will be responsible for the direct cost of returning the goods. The costs have been estimated to be about 39.00 euros at the highest.

You only need to pay for any loss in the value of the goods if this loss in value is the consequence of any handling of the goods other than that which is necessary for testing their condition, characteristics, and functions.


Sample withdrawal form

(If you would like to withdraw from the contract, please complete this form and send it back.)

  • To Sport-Tec GmbH Physio & Fitness, owner: Manfred Motl, Lemberger Str. 255, D-66955 Pirmasens, fax: +49 (0) 63 31/14 80-220, email: info@sport-tec.de.
  • I/We(*) hereby give notice that I/we(*) withdraw from my/our(*) contract of sale of the following goods(*) /provision of the following service(*):
  •  
  • Ordered on (*)/received on (*)
  • Consumer's name
  • Consumer's address
  •  
  •  
  • Consumer's signature (only for paper notifications)
  • Date
  • (*) Cross out as applicable

Exclusion of right of withdrawal

Right of withdrawal does not apply to contracts for delivery:

  • of goods which are not prefabricated and for their production an individual choice or decision by the consumer is applicable, or which are clearly tailored to the personal requirements of the consumer,
  • of sealed goods which are not suitable to be returned for reasons of health or hygiene if their seal was removed after delivery,
  • of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery
  • of newspapers, periodicals, or magazines with the exception of subscription contracts.

4. Rights in the case of complaints / defects:

Statutory defect warranty rights apply. If the delivered items have obvious material or manufacturing defects, including transport damage, please let us know about such defects as soon as possible. If no complaint is made, however, this has no consequences for your legal rights. If we grant you a vendor warranty without prejudice to statutory claims, we refer to this in the product description. The details are included in the warranty conditions, which are included with the item. Warranty claims are without prejudice to legal claims / rights.

In cases of insufficient postage, we will deduct the difference and, if incurred, the postage surcharge, from the purchase price.

5. Prices, payment terms, and retention of title:

The prices listed in our shop prices are total plus shipping costs and include VAT. When shipping to countries outside the European Union, additional taxes and fees may apply (e.g. customs duties), which are governed by the relevant legal regulations and are also paid by the buyer.

We accept the following payment methods:

Sofortüberweisung (Germany, Austria, and Switzerland), Paypal, Visa / MasterCard, cash on delivery, SEPA direct debit, advance payment (bank transfer), cheque.

We deliver on account, but reserve the right to deliver against cash on delivery or advanced payment, particularly for new customers. The goods remain our property until full payment is made.

We deliver on account, but reserve the right to deliver against cash on delivery or advanced payment, particularly for new customers. The goods remain our property until full payment is made.

6. Data protection:

We store and process your data as far as necessary for business purposes and in accordance with data protection. Addresses are also used for promotional purposes, but you can object to this use at any time. Simply send us an informal message. For the purpose of credit and credit checks, we maintain an exchange of data with affiliated companies and bureaus. For more information, please see our Privacy Statement, which can be viewed under "Privacy & Security" in the footer of our website.

7. Spent battery disposal, explanation of the warning symbol:

Batteries are included in the delivery of many devices. In the devices themselves, batteries may already be installed. As a seller of these batteries, we are obliged in accordance with the Directive on the collection and disposal of used batteries and accumulators (BattV) to notify our customers of the following:

Batteries may not be disposed of with household garbage. As the end user, you are legally obliged to return used batteries. You can return used batteries to the point of sale or in its immediate vicinity (e.g. municipal collection sites) free of charge. You can also return batteries to us by post. Batteries that contain harmful substances are marked with a crossed out wheelie bin symbol.

Close to the bin symbol is the chemical name of the pollutant. "Cd" stands for cadmium, "Pb" stands for lead, and "Hg" stands for mercury. You can also find this information in the documents accompanying the shipment and in the manufacturer's instructions.

8. Final provisions:

If one or more provisions of these General Terms and Conditions is wholly or partially invalid or loses its legal validity later, then this shall not affect the validity of the remaining terms and conditions. Jurisdiction is Pirmasens, if the customer is a merchant, legal entity under public law, or public law special fund.


Top