Terms and Conditions

The following terms and conditions apply to all orders from the product range on the website www.sport-tec.com. Supplier and user of these terms and conditions is:

Sport-Tec GmbH

Physio & Fitness

Managing Director: Manfred Motl

Lemberger Straße 255

D-66955 Pirmasens

Phone: +49 (0) 6331 1480-0

Fax: +49 (0) 6331 1480-220

E-mail: info@sport-tec.de

General terms and conditions

1. Offer / contract conclusion:

The presentation of products offered on our website merely constitutes an offer to you to make a binding purchase offer to us via the order processing system shown below. You may submit a binding offer to purchase (order) via our website's online shopping cart system. To do this, first place the items that you would like to buy in the virtual shopping cart by clicking "Add to cart". In the cart, clicking on "Next" will take you through a three-step ordering process. In the first step, you can choose if you want to place your order with or without a customer account and enter your contract data. Once you have entered your account information, clicking on "Pay now" will take you to the next step, where you can choose the payment and delivery method. Then enter "Check order information" via the button on the final order overview, where you will again be shown all contract data, the main product features, and the costs broken down in detail.

Before placing your order, you will have the opportunity to check all information again, and change anything by clicking "Change" or cancel your purchase by closing the browser window. Upon placing the order by clicking "Buy now", you have made a binding offer to us. The purchase agreement for the item or items selected by you becomes valid upon sending our order / contract confirmation to you, with which we accept your offer.

2. Delivery and shipping costs:

We only deliver to the countries that are listed in our shipping costs list. We do not ship to packing stations. For shipping costs, please refer to our shipping cost statement, which can be found in the footer of our website under "Shipping costs".

For goods in stock, delivery takes place by DPD (German Parcel Service) within 2-3 business days, or via shipping (products marked with a truck) within a week. For goods not in stock, delivery is up to 4 weeks. In this case, you will be informed of the exact delivery date by email as soon as it is known. You can view the current status of the goods at any time on our website www.sport-tec.com.

3. Withdrawal / sample withdrawal form

As a consumer, you have a statutory right of withdrawal in accordance with the following withdrawal conditions. Consumer means any natural person who enters into a transaction for purposes which cannot be primarily attributed to commercial or independent professional activity.

Withdrawal conditions

Right of cancellation

You have the right to withdraw from this contract within fourteen days of conclusion without the need for explanation.
The withdrawal period is fourteen days beginning on the day

  • aon which you, or a third party representing you who is not the carrier has taken ownership of the goods, or if you have ordered a product or multiple products under a single order and the goods are or will be delivered in a total delivery
  • or
  • on which you, or a third party representing you who is not the carrier has taken ownership of the goods, or if you have ordered a product or multiple products under a single order and the goods are or will be delivered separately

To exercise your right of withdrawal, you must inform us (Sport-Tec GmbH Physio & Fitness, Manager: Manfred Motl, Lemberger Str. 255, D-66955 Pirmasens, tel.: +49 (0) 6331 1480-0, fax: +49 (0) 6331 1480-220, email: info@sport-tec.de) by means of a clear statement (e.g. a letter by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory. You can fill out and submit the sample withdrawal form or any other clear statement electronically on our website www.sport-tec.com. If you choose to make use of this option, we will provide you with immediate confirmation (e.g. by email) that we have received the cancellation.

In order to observe the deadline for cancellation, it is sufficient to send notification stating that you wish to exercise your right of withdrawal before the expiry of the cancellation period.

Consequences of cancellation

If you revoke this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a different method of delivery from the cheap standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This time limit shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods. The costs are estimated to be a maximum of approximately 39.00 euros.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.

Sample revocation form

(If you wish to cancel the policy, please complete this form and return it)


Sport-Tec GmbH

Physio & Fitness

Managing Director: Manfred Motl

Lemberger Straße 255

D-66955 Pirmasens

Phone: +49 (0) 6331 1480-0

Fax: +49 (0) 6331 1480-220

E-mail: info@sport-tec.de

2. I/we hereby cancel the contract concluded by me/us for the purchase of the following goods/the provision of the following service:

3. Ordered on (____.____.____) / received on (____.____.____)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper notification)
(*) Delete as appropriate

Exclusion of the right of cancellation:

The right of cancellation does not apply to contracts for the delivery of:

  • goods that have not beeen prefabricated and for the manufacture of which an individual choice by or instruction from the conssumer is definitive or that are clearly tailored to the personal needs of the consumer,
  • sealed goods that are not suitable to be returned for reasons of health protection or hygiene if their seal has been removed after delivery,
  • sound or video recordings or computer software in sealed packaging if the seal has been removed following delivery
  • newspapers, journals or magazines, with the excpetion of subscription contracts.

4. Rights in case of complaints / defects

The statutory warranty rights for defects shall apply. If delivered articles should have obvious material or manufacturing defects, including transport damage, please complain to us about such defects as soon as possible. Failure to do so, however, has no consequences for your legal claims. As far as we grant you a seller's warranty without prejudice to these legal claims, we will point this out in the product description. The details result from the guarantee conditions, which are attached to the respective delivered article. Warranty claims exist without prejudice to the legal claims/rights.

In cases of insufficient franking we will deduct the difference and, if incurred, penalty postage from the purchase price.

5. Prices, terms of payment and retention of ownership

The prices indicated in our shop are total prices plus shipping costs and include the legal sales tax. When shipping to countries outside the European Union, additional taxes and fees may apply (e.g. customs duties), which are based on the respective legal regulations and must be paid additionally by the buyer.

We accept the following payment methods:

instant bank transfer (Germany, Austria and Switzerland), PayPal, Visa/ Mastercard, cash on delivery, SEPA direct debit, advance payment (bank transfer), invoice.

We deliver on invoice, but reserve the right to make the delivery, especially for new customers, by cash on delivery or prepayment with appropriate information to the customer. The goods remain our property until full payment has been received.

In addition, we offer the possibility of financing through our partner (Santander Consumer Bank). You will find more information about this and all other payment methods in the footer of our website under "Payment methods".

6. Privacy policy

We store and process your data to the extent necessary for business purposes and permitted by data protection laws. Address data is also used for advertising purposes, although you can object to this use at any time. Simply send us an informal message. For the purpose of credit and solvency checks, we maintain a data exchange with affiliated companies and credit agencies. For further information, please refer to our privacy policy, which you can find in the footer of our website under "Privacy & Security".

7. Used battery disposal, explanation of the danger symbol

Many devices are supplied with batteries and rechargeable batteries. Accumulators and batteries can also be permanently installed in the devices themselves. As a dealer of these batteries we are obligated according to the regulation on the return and disposal of used batteries and accumulators (BattV) to point out the following to our customers:

Batteries must not be disposed of in the household waste. You are legally obligated to return used batteries as a final consumer. You can return batteries after use at the point of sale or in its immediate vicinity (e.g. at municipal collection points or in shops) free of charge. You can also return batteries to us by post. Batteries or accumulators, which contain pollutants, are marked with the symbol of a crossed-out garbage can.

Near the garbage can symbol is the chemical name of the pollutant. "Cd" stands for cadmium, "Pb" stands for lead and "Hg" stands for mercury. You will also find these notes again in the accompanying documents of the goods shipment or in the operating instructions of the manufacturer.

8. Concluding provisions

Should one or more provisions of these General Terms and Conditions of Business be wholly or partially invalid or lose their legal validity at a later date, the validity of the remaining provisions of these General Terms and Conditions of Business shall not be affected. The place of jurisdiction is Pirmasens, if the customer is a merchant, a legal entity under public law or a special fund under public law.