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Privacy policy & security

Thanks to state-of-the-art encryption technology, at www.sport-tec.de your data is guaranteed to be secure!

With more than 5,000 certified retailers, Trusted Shops has been the leading quality seal for online shops since 1999, with integrated Buyer Protection - guaranteed by reputable insurance companies.

Buyer Protection is offered to you during the order process in accordance with the conditions of Trusted Shops.

Privacy and Safety

Quality through objective monitoring criteria

Sport-Tec has met more than 100 quality criteria to receive the Trusted Shops quality seal. These criteria are constantly being developed by independent consumer protection and data protection experts. Compliance is checked regularly by qualified legal and IT experts.

Financial security with Trusted Shops Buyer Protection

You can take out insurance against loss of your payment in the event of non-delivery or return of the goods, irrespective of payment method. We meet the costs of the Buyer Protection for you! Trusted Shops staff will help you with any problems with your online shopping.

Recommended by consumer protection experts and official bodies

Trusted Shops is explicitly recommended by consumer protection experts and official bodies for secure shopping on the internet, e.g. by Stiftung Warentest and the Federal Minsitry of Justice. Trusted Shops Buyer Protection is offered to you during the order process in accordance with the conditions of Trusted Shops Buyer Protection. Have you found the right product and want to place an order securely and convniently? Sport-Tec sets the standards for secure payment.

With the aid of the WEBSALE data security system, all orders from the customer to the shop server are generally transferred with strong SSL encryption (128 bit / 256 bit) and they are saved on the shop server itself with Triple-DES encryption. They cannot therefore be viewed or changed by unauthorised persons. All of the order details are always fully encrypted from the customer through to booking in the ERP system at Sport-Tec, which is also part of the WEBSALE data security system.

Following a preliminary check of the card number for the correct format, credit card details are not stored temporarily but are forwarded directly to the relevant payment provider in encrypted form. Your order is always in safe hands, whether you are paying by credit card, transfer, PayPal, cash on delivery, direct debit or invoice.

Triple-DES

Also referred to as 3DES is a multiple encryption system based on the Data Encryption Standard (DES). The 3DES symmetrical encryption algorithm uses two or three codes and three DES processes.

SSL

The SSL protocol guarantees secure transfer of data. The data can neither be read nor manipulated during transfer.

Sport-Tec GmbH Physio & Fitness Privacy Policy, Manager: Manfred Motl

We welcome you to our website www.sport-tec.de and appreciate your interest in our company. We take protecting your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU Data Protection Basic Regulation (EU GDPR) and the country-specific implementation laws applicable to us. With this data protection declaration, we inform you comprehensively of the processing of your personal data by Sport-Tec and the rights to which you are entitled.

Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, email address, and additionally your IP address.

The data is anonymous if no personal reference to the user can be established.

Responsible body and data protection officer

Sport-Tec GmbH
Physio & Fitness
Manager: Manfred Motl
Lemberger Str. 255
66955 Pirmasens
Germany

Website: www.sport-tec.com
E-mail: info@sport-tec.de
Telephone: +49 (0) 6331 14800
Fax: +49 (0) 63 31/14 80-220

Contact for the data protection officer
datenschutz@sport-tec.de

Your rights as a data subject

First of all, we would like to inform you of your rights as a data subject. These rights are standardised in Articles 15 - 22 of the EU GDPR. This includes:

  • The right to information (Art. 15 EU GDPR)
  • The right to erasure (Art. 17 EU GDPR)
  • The right to rectification (Art. 16 EU GDPR)
  • The right to data portability (Art. 20 EU GDPR)
  • The right to restrict data processing (Art. 18 EU GDPR)
  • The right to object to data processing (Art. 21 EU GDPR)

To exercise these rights, please contact: datenschutz@sport-tec.de. The same applies if you have questions about data processing in our company. You also have the right to appeal to a data protection supervisory authority.

You can view and edit your own user information as well as your consent to the collection, processing, and use of your data at any time in the protected login area on the Sport-Tec website (www.sport-tec.de) or revoke your consent at any time for future effect. Please contact us if you forget your password or have problems registering. To delete your user information, please use our contact form.

Right of objection

Please note the following in connection with the right of objection:

If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without cause. This also applies to any profiling connected with such direct marketing.

If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes. Objecting is free of charge and can be made in writing, if possible by email to: datenschutz@sport-tec.de, or by post to: Sport-Tec GmbH Physio & Fitness, Manager: Manfred Motl, Lemberger Straße 255, 66955 Pirmasens, or by fax to: +49 (0) 63 31/14 80-220.

In the event that we process your data to safeguard legitimate interests, you can object to such processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.

We will no longer process your personal data unless we can prove compelling legitimate reasons for the processing, which outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Purposes and legal bases of data processing

While processing your personal data, all legal regulations of the EU GDPR (new) and all further data protection regulations are fulfilled. Legal regulations for data processing especially submit to Art. 6 EU GDPR.

We use your data to initiate business and to fulfil and process your order. On completion of the contract and full payment, your data will be blocked for further use and deleted after the periods established by tax and commercial law, unless you have expressly consented to the further use of your data. If you subscribe to our newsletter, your email address will be used for promotional purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

We store your order data and send it to you by email together with the general terms and conditions. You can view the general terms and conditions here . You can view your past orders at any time in our customer area under the menu item "My last purchases".

Your consent is also a data protection permission regulation. We inform you here of the purposes of data processing and about your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 Para. 1 EU GDPR.

Special categories of personal data within the meaning of Art. 9 Para. 1 EU GDPR are only processed if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails, Art. 88 Para. 1 EU GDPR.

Disclosure to third parties

We will only forward your data to third parties within the framework of legal regulations or with appropriate consent. Otherwise, data will not be forwarded to third parties unless we are obliged to do so by mandatory legal provisions (transfer to external bodies such as supervisory authorities or law enforcement authorities).

Recipients of data / categories of recipients

Within our company, we make sure that only those persons who need your data to fulfil their contractual and legal obligations receive it.

In many cases, service providers support our specialist departments in the areas of shipping, payment, credit assessment, and call centres in carrying out their tasks. The necessary data protection agreements were concluded with all service providers.

Your data is transferred to the delivering shipping company, provided it is necessary for delivery of the goods. We will disclose your payment data to the credit institution dealing with payment in connection with the settlement of payments.

Transfer to a third country / Intention to transfer to a third country

Data will only be transmitted to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contractual obligation, is required by law, or you have given us your consent.

Storage duration for data

We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data continue to be (must be) stored. This applies in particular to commercial and tax storage obligations (e.g. the German Commercial Code, Fiscal Code, etc.). If there are no further storage obligations, the data will be routinely deleted once the purpose has been achieved.

In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within statutory limitation periods of up to thirty years; the regular limitation period is three years.

How is my data protected from misuse?

We guarantee the security of your data from loss, destruction, access, modification, and distribution of your data by unauthorised persons with current technical and organisational measures. Among other things, we use encryption technology for maximum confidentiality. Your personal data is password-protected which means that only you have access to it. Our servers use various security mechanisms and authorisation procedures to make unauthorised access more difficult. For your security, you should always treat your access information confidentially and close the browser window once you have finished communicating with us.

Secure transmission of your data

At www.sport-tec.de, your data is guaranteed to be secure thanks to state-of-the-art encryption technology! In order to protect the data stored by us from accidental or intentional manipulation, loss, destruction, or access by unauthorised persons, we use the appropriate technical and organisational security measures. The security levels are continuously checked in cooperation with security experts and adapted to new security standards.

Trusted Shops has been the leading seal of quality for online shops with integrated buyer protection - guaranteed by renowned insurance companies since 1999 with more than 5,000 tested dealers. Buyer protection is offered to you in the order process in accordance with the conditions of Trusted Shops GmbH.

Quality through objective test criteria

Sport-Tec has fulfilled the more than 100 quality criteria to receive the Trusted Shops seal of approval. These criteria are continuously developed further by independent consumer and data protection organisations. Compliance is regularly checked by qualified commercial lawyers and IT experts.

Financial security with Trusted Shops buyer protection

You can protect yourself from the loss of your payment in the event of non-delivery or after return of the goods, regardless of the method of payment. The shop bears the costs of buyer protection for you! Trusted Shops employees will assist you with your online purchase if there are any problems.

Recommended by consumer protection groups and government agencies

Trusted Shops is expressly recommended by consumer protection groups and government agencies for safe shopping on the Internet, e.g. by Stiftung Warentest or the Federal Ministry of Justice. The Trusted Shops buyer protection is offered to you in the order process in accordance with the conditions for the Trusted Shops buyer protection. Did you find the right products and want to order securely and conveniently? Sport-Tec sets standards when it comes to secure payment.

Data exchange from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. With the help of the WEBSALE Data Security System all orders from the buyer to the shop server are generally transmitted with strong SSL encryption (128 bit / 256 bit) and even Triple-DES encrypted stored on the shop server itself. As a result, they cannot be viewed or changed by unauthorised persons. All order data, from the buyer to booking in the merchandise management system at Sport-Tec, is always completely encrypted, which is also part of WEBSALE's data security system.

After a preliminary check of the card number for formal correctness, the credit card data is not stored temporarily, but is forwarded directly to the respective payment provider in encrypted form. Whether you want to pay by credit card, instant bank transfer, PayPal, cash on delivery, direct debit, or invoice, your order is always in safe hands.

Triple DES

Also called 3DES, there is also multiple encryption based on the Data Encryption Standard (DES). The symmetric encryption algorithm 3DES uses two or three keys and three DES passes.

SSL

The SSL protocol guarantees secure transmission of data. The data cannot be read or manipulated during transmission. In addition, we offer our users content encryption as part of the contact forms. It is also possible to use alternative communication channels (e.g. by mailing).

Obligation to provide the data

Various personal data is necessary for the establishment, execution, and termination of the obligation and the fulfilment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

We have summarised the details for you in the above point. In certain cases, data must also be collected or made available on the basis of legal regulations. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.

Categories, sources, and origin of data

The context determines which data we process: This depends on whether you place an order online or enter an enquiry in our contact form, whether you send us an application, or submit a complaint.

Please note that we may also make information available separately at a suitable location for special processing situations, e.g. when uploading application documents or making a contact request.

When you visit our website, we collect and process the following data:

  • Name of the Internet service provider
  • Details of the website from which you are visiting
  • Used Webbrowser and used operating system
  • The IP address assigned by your Internet service provider
  • Requested files, transferred data volume, downloads/file export
  • Information about the pages of our website you visit, including date and time
  • For reasons of technical security (in particular to prevent attempts to attack our web server), this data is saved in accordance with Art. 6 Para. 1 lit. F EU GDPR. After 7 days at the latest, it is anonoymised by shortening the IP address, which means that no reference to the user is established.

As part of a contact inquiry via the contact form, we collect and process the following data:

  • Title
  • First name, surname
  • Address line 1
  • Address line 2
  • Street name, post code, city, country
  • Email address
  • Telephone
  • Your message to us

As part of the order process, we process the following data:

  • Title
  • First name, surname
  • Delivery address, invoice address
  • Telephone, mobile number
  • Email address
  • Data which may legitimately be processed from other sources

For newsletters we collect and process the following data:

  • First name, surname
  • Email address

For catalogue orders, we collect and process the following data:

  • Title
  • First name, surname
  • Address line 1
  • Address line 2
  • Street name, post code, city, country
  • Telephone
  • Email address

For returns, we collect and process the following data:

  • What you would like to return
  • invoice number
  • Customer number
  • Title
  • First name, surname
  • Address line 1
  • Address line 2
  • Street name, post code, city, country
  • Telephone
  • Email address

For cancelling the contract, we collect and process the following data:

  • Item name
  • Quantity
  • Order number
  • Total price of the goods
  • 3. Ordered on (____.____.____) / received on (____.____.____)
  • Customer number
  • First name, surname
  • Address line 1
  • Address line 2
  • Street name, post code, city, country
  • Telephone
  • Email address
  • Current date

For direct debit authorisations, we collect and process the following data:

  • Title
  • First name, surname
  • Address line 1
  • Address line 2
  • Street name, post code, city, country
  • Telephone
  • Email address
  • Bank details

For lotteries, we collect and process the following data:

  • First name, surname
  • Address
  • Email address (depending on the notification channel)

Automated individual case decisions

We use purely automated processing to make a decision in the following cases: For the purpose of credit assessment and creditworthiness monitoring, we will exchange data with the credit service company

infoscore Consumer Data GmbH,
Rheinstr. 99,
76532 Baden-Baden

This is carried out on the basis of mathematical-statistical procedures using your address details and your date of birth. All credit checks are carried out to rule out problems in payment transactions.

Cookies (Art. 6 Para. 1 lit. f EU GDPR / Art. 6 Para. 1 lit a EU GDPR with consent)

This website uses cookies in several places. Cookies serve to make our services more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved (on your hard drive) by your browser.

The cookies allow us to analyse how our users use the website. They allow us to design the website and provide content that meets users' needs. Cookies also allow us to measure the effectiveness of a certain advertisement and its placement, for example, depending on the topics that interest our users.

Most of the cookies we use are called "session cookies". They are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their period of validity (usually six months) has been reached or if you delete them yourself before they expire.

Most web browsers automatically accept cookies. But you can change the settings of your browser at any time if you do not wish to send that information to us. You can still use the offers on our website without restrictions (exception: configurators).

We use cookies to make our website more user-friendly, effective, and secure. In addition, we use cookies, which enable us to analyse how users use our websites. They allow us to design the content in such a way that it meets users' needs. Cookies also allow us to measure the effectiveness of a certain advertisement and its placement, for example, depending on the topics that interest our users.

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user you have full control of the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common internet browsers.

Please note: If you deactivate the cookies setting, not all functions of our website may be fully usable.

Google Analytics

"This Website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so called "Cookies", text files, which are saved on your computer and which allow an analysis of your usage of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within the member states of the European Union or in other countries that are contracting parties to the Agreement in the European Economic Area. In exceptional cases only, the complete IP address may be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. You can prevent cookies from being stored by selecting the appropriate settings in your browser; however, we wish to point out that by doing so, you may not be able to enjoy the full functionality of this website. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) and the processing of the data by Google by downloading and installing the browser add-on available at the following link: The current link is http://tools.google.com/dlpage/gaoptout?hl=de."

deactivate Google Analytics

Facebook Custom Audiences

This Website is using the so-called "Facebook-Pixel" of the social network "Facebook", which is run by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, in case you are an european resident, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

Data procession is based on our legimate interest according to Art. 6 Abs. 1 lit. f DSGVO. Our legimate interest is analyzing the usage of our online representation, in order to achieve a substainable and consistent optimization. Some of the personalized data might be send to the US by Facebook Inc. Facebook is certificated member of the Privacy-Shield-Agreement. By beeing member of the agreement, Facebook commits to observe the data security standards within the EU.

You are able to allow Facebook to show you personalized advertisements within and outside of Facebook. For that purpose, a cookie might be saved on your computer. We are using the Facebook-Pixel to show the advertisements enbaled by us only to users who visited our website or show certain characteristics, which we transfer to Facebook.With the help of the Facebook-Pixel, Facebook is able to set the visitors of our website as target audience for advertisements.

We process the following data: IP Address, time stamp, views. The data will be saved for 7 days, after that period of time they will be automatically anonymized. After 90 days, the data will be deleted. With the help of the "Facebook-Pixel" your behavoir can be traced on several websites after seeing or clicking a Facebook-Advertisement. This process helps on evaluating the success of Facebook-Advertisements for statistical purposes and can lead to an optimization for future advertisement campains.

The data procession follows Facebooks' guideline of data usage: https://www.facebook.com/policy. Further information about the Facebook-Pixel and its functions can be seen here: https://www.facebook.com/business/help/651294705016616.

You can object the tracking and usage of your data by the Facebook-Pixel, which is done in order to show personalized advertisement, here:

ECONDA

To customise and optimise this website, anonymised data is recorded and stored using solutions and technologies from econda GmbH (www.econda.de) and user profiles using pseudonyms are created from this data. Cookies may be used for this purpose, which allow the Internet browser to be recognised. However, user profiles are not merged with data about the bearer of the pseudonym without express consent of the visitor. In particular, IP addresses are made unrecognisable directly after receipt, which makes it impossible to assign user profiles to IP addresses. Visitors to this website can object to this data collection and storage at any time for future effect here.

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is embedded on this website to display our Trusted Shops seal of approval and any evaluations collected, as well as to offer Trusted Shops products to buyers following an order.

This serves to protect our legitimate interests in the optimal marketing of our offer within the framework of balancing interests, in accordance with Art. 6 para. 1 clause 1 (f) GDPR. 1 p.1 (f) GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, e.g. your IP address, date and time of accessing, transferred data volume and the requesting provider (access data) and documents the accessing. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.

Additional personal data shall only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or you have already registered to use it. In this case, the contractual agreement concluded between you and Trusted Shops applies.

Google Adwords Remarketing

We use Google AdWords to advertise this website in Google search results and on third-party websites. For this purpose, the remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves to safeguard our legitimate interests which are predominate in the context of weighing up interests for optimally marketing our website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. After the ending of its purpose and the use of Google AdWords Remarketing by us the data collected in this context will be deleted.

Any additional processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise ads you see on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established that companies certified under the Privacy Shield have an adequate level of data protection.

You can disable the remarketing cookie by clicking this link . In addition, you can learn about how cookies are used at the Digital Advertising Alliance and apply the relevant settings.

Google Customer Reviews (formerly Google Certified Dealer Program)

We work with Google LLC as part of the Google Customer Reviews programme, the provider of which is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). This programme gives us the opportunity to obtain customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in a Google email survey. If you have given your consent in accordance with Art. 6 Para. 1 lit. a GDPR, we will send your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our site. The feedback you provide will then be combined with our other reviews and displayed in our Google Customer Reviews logo and Merchant Center dashboard, and will also be used for Google seller reviews.

You can revoke your consent at any time by sending a message to the data controller or to Google. Google LLC, based in the US, is certified for the US-European Privacy Shield policy agreement, which ensures compliance with the level of data protection in the EU

For more information about Google's privacy practices related to the Google Customer Reviews programme, please visit: https://support.google.com/merchants/answer/7188525?hl=en For more information about Google Seller Ratings' privacy practices, visit this link: https://support.google.com/adwords/answer/2375474

Google Maps

On our website we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (country) maps in order to display geographical information visually. Using this service will show you our location and make it easier for you to find us.

Even when opening sub-pages which include the Google Maps map, information about your use of our website (such as your IP address) is transferred to a Google server in the USA and stored there. This takes place regardless of whether Google makes available a user account via which you are logged in or no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. An evaluation of this nature is carried out in particular in accordance with art. 6 para. 1 lit.f GDPR on the basis of Google's legitimate interest in the placement of personalised advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, it is also possible to completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. In this case, Google Maps and hence the map display on this website cannot be used.

You can view Google's Terms of Use at http://www.google.de/intl/de/policies/terms/regional.html; the additional Terms of Use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html

Detailed information on data protection in connection with the use of Google Maps can be found on Google's website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/

Contact form / contact by email (Art. 6 Para. 1 lit. a, b EU GDPR)

TxtStaticDatenschutz147

Newsletter (Art. 6 Para. 1 lit. a EU GDPR)

You can subscribe to a free newsletter on our website. The newsletter contains current information and offers from Sport-Tec.

The email address and your name provided with the newsletter subscription will be used for sending the personalised newsletter.

The principle of data economy and data avoidance is observed here, as only the email address (if applicable your name for personalised newsletters) is marked as a mandatory field. For technical reasons and for legal protection, your IP address is also processed when ordering the newsletter.

You can of course cancel your subscription at any time via the unsubscription option provided in the newsletter and thus revoke your consent. Furthermore, it is also possible to unsubscribe directly from the newsletter at any time via our website.

You have expressly given us the consent requested from you in each case. You may have expressly given us the following consent: "Yes, I would like to receive information about offers and new products by email. You can unsubscribe at any time." We have recorded your consent. Under the German Telemedia Act, we are obliged to make the content of this consent available at any time. You can revoke your consent with future effect at any time.

Contest / advertising consent (Art. 6 Para. 1 lit. a, b EU GDPR)

You have the option of taking part in our contest on our website. If you fill in the contest form, we will process the data provided there exclusively for the purpose of the contest.

The principle of data economy and data avoidance is observed, in that you only have to provide the data that we absolutely need to carry out the contest and to notify you of your winnings. This is for example your name and email address (adjust if necessary).

Required fields are marked with (*). In addition, your IP address is processed for technical reasons and for legal protection. The other fields are optional and can be filled in if you wish. Without the mandatory fields we can unfortunately not carry out the contest. Participation is then not possible.

As part of the contest mask you also have the option of giving us advertising consent. It is also of course possible to take part in the contest without giving your advertising consent.

If you give us your consent by ticking the respective checkbox, we will also process your data in order to send you information and offers about our products / services by email or post.

You can withdraw your consent at any time without cause by calling 06331 1480-0, by email to datenschutz@sport-tec.de or by post to Sport-Tec GmbH Physio & Fitness, Lemberger Str. 255, 66955 Pirmasens.

Online shop (Art. 6 Para. 1 lit. b EU GDPR)

We process the data provided by you within the scope of the order form only for the execution or processing of the contractual relationship, unless you agree to further use.

The principle of data economy and data avoidance is observed, in that you only have to give us the data that we absolutely need for the execution of the contract or for the fulfilment of our contractual obligations (i.e. your name, address, email address, and the payment data required for the chosen payment method) or to which we are legally obliged to collect.

In addition, your IP address is processed for technical reasons and for legal protection. Without this data, we will unfortunately have to refuse the conclusion of the contract as we will then not be able to execute it or may have to terminate an existing contract. You can of course also enter more data of your own accord if you wish.

Registration / Customer account (Art. 6 Para. 1 lit. a, b EU GDPR)

On our website, we offer users the ability to register by entering personal data. The advantage of this is you can view your order history and your data is saved for the order form. If you place another order, you do not have to enter it again.

Registration is therefore either necessary to fulfil a contract (via our online shop) with you or to carry out pre-contractual measures or possible if guest access is also provided.

The principle of data economy and data avoidance is observed, as only the data required for registration is marked with an asterisk (*). This includes for example your email address and password including password repetition.

For ordering in our online shop, we also require information on the invoice address (title, first name, surname, address, telephone number) for delivery. If the delivery address differs from the invoice address, the above information for the delivery address must also be provided. For deliveries with a forwarding agent, at least one additional telephone number is required.

By registering on our website, the IP address of the user, the date and time of registration are also stored (technical background data). By clicking the "Register now" button, you give your consent to the processing of your data.

Please note: The password you provided is stored in encrypted form. Employees of our company cannot read this password. They can therefore not give you any information if you have forgotten your password.

If this happens, use the"Forgot password" function to have an automatically generated new password sent to you by email. No employee is entitled to ask you for your password by phone or in writing. Please never give your password if you receive such requests.

Upon completion of the registration process, your data is stored with us for the use of the protected customer area. As soon as you log in on our website with your email address as the user name and password, this data will be made available on our website for actions carried out by you (e.g. for orders in our online shop). Executed orders can be traced in the order history. You can enter changes to the invoice or delivery address here.

Registered persons are free to make changes / corrections to the invoice or delivery address in the order history independently. Our customer service will also be happy to make changes / corrections if you contact them. Of course you can also cancel or delete the registration or your customer account: Please contact our service team or send an email to datenschutz@sport-tec.de

Payment systems (Art. 6 Para. 1 lit. a, b EU GDPR), credit assessment (Art. 6 Para. 1 lit. f EU GDPR)

In our online shop, you can pay by bank transfer, financing (from a total order value of 199.00), through our partner bank Santander, by PayPal, Visa or Mastercard, by cash on delivery, by direct debit (SEPA, direct debit authorisation required), by invoice, or by prepayment. The respective payment-relevant data is collected for this in order to be able to process your order and payment. In addition, your IP address is processed for technical reasons and for legal protection.

The principle of data economy and data avoidance is observed, in that you only have to provide us with the data that we absolutely need for the execution of payment processing and thus processing of the contract or that we are legally obliged to collect.

Without this data, we will unfortunately have to refuse the conclusion of the contract as we will then not be able to carry it out.

The payment system we use uses SSL encryption for the secure transmission of your data. If we make advance payments, we may obtain credit information on the basis of mathematical-statistical procedures from InFoScore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden. Your concerns worthy of protection will be taken into account in accordance with legal provisions.

Note on invoice payment: If you choose the invoice payment method in our online shop, we will carry out a credit check. Credit rating-relevant data such as title, name, and address will be sent to InFoScore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden to determine creditworthiness and default risks.

Note on credit card payment: As is usual for credit card payments, credit card details are checked and a credit check is carried out.

Note on PayPal: PayPal is a company of PayPal (Europe) S.a r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg. If the data subject selects "PayPal" as the payment method in our online shop, the data subject's autamated data will be sent to PayPal.

By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data required for payment processing.

Personal data in connection with the respective order are also necessary for the processing of the purchase contract. Details on data protection at PayPal can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev (for the legal situation from 25.5.2018).

Note on direct debit: As is usual with direct debit, your account details will be collected in order to debit the corresponding amount from your account.

Advertising purposes for existing customers (Art. 6 Para. 1 lit. f EU GDPR)

Sport-Tec GmbH Physio & Fitness, Manager: Manfred Motl is interested in maintaining customer relations with you and sending you information and offers about our products / services / catalogues / vouchers / brochures and mailouts. We therefore process your data in order to send you relevant information and offers by email and post.

By placing your order, you declare your agreement to the usage of your e-mail adress in order to send you a one-time reminder of the product evaluation. The reminder will be sent within 14 days after placing your order and only refers to the products you purchased. The review is optional.

If you do not wish to do so, you can object at any time to the use of your personal data for the purpose of direct marketing; this also applies to profiling insofar as it is connected with direct marketing. If you file an objection, we will no longer process your data for this purpose.

The objection can be made free of charge and free of form without cause and should be sent to Tel.: +49 (0) 63 31/14 80-0, by email to info@sport-tec.de de or by post to Sport-Tec GmbH Physio & Fitness, Manager: Manfred Motl, Lemberger Str. 255, D-66955 Pirmasens, Germany.

Links to other providers

Our website also contains - clearly recognisable - links to the websites of other companies. We have no influence on the content of the websites of other providers we link to. No guarantee and liability can therefore be assumed for this content. Individual providers or operators of the linked pages are always responsible for their own content.

At the time of linking, the linked pages were checked for possible legal infringements and recognisable infringements. Illegal content was not apparent at the time the links were created. Continuous monitoring of the content of linked pages is not, however, reasonable without specific indications of legal violations. Upon notification of such violations, we will remove such content immediately.


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